Contacting Cambium

Feedback on LINKPlanner

We appreciate feedback from the users of our documents. This includes feedback on the structure, content, accuracy, or completeness of our documents. Send feedback to linkplanner@cambiumnetworks.com.

You can receive help from the wider LINKPlanner community through the Cambium Community Forum: http://community.cambiumnetworks.com/t5/LINK-Planner/bd-p/forums_management_link_planner.

Cambium Networks

Support website: https://support.cambiumnetworks.com/

Main website: http://www.cambiumnetworks.com

Sales enquires: solutions@cambiumnetworks.com

Support enquires: https://support.cambiumnetworks.com/

Telephone number list: http://www.cambiumnetworks.com/support/contact-support/

Address:

Cambium Networks Limited,

Linhay Business Park,

Eastern Road,

Ashburton,

Devon, UK,

TQ13 7UP

Reporting problems

If any problems are encountered when using LINKPlanner, follow this procedure:

1. Search this help document for a solution
   • In the Table of Contents
   • In the Index
   • In the Search (online version only).
2. Ensure that the latest version of LINKPlanner software is installed (available at https://support.cambiumnetworks.com/files/linkplanner)
3. Search the release note for this version of the product (available at https://support.cambiumnetworks.com/files/linkplanner)
4. Ask your Cambium products supplier to help.
5. Escalate the problem to Cambium Networks Technical Support as follows:
   • Either: send an email to linkplanner@cambiumnetworks.com
   • Or: Contact Cambium Support at https://support.cambiumnetworks.com/